Product: Banfield Pet Hospital Dental Cleaning Clear all filters (14 of 14 reviews match)
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1.0
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February 2019 I brought my dog, Radley to the Northborough, Ma Banfield to have his teeth fully cleaned. Radley was playful, energetic, happy and HEALTHY!!! I had to drop him off at 7am. When I went to pick him up they informed he was fine but all of the sudden his...
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Review
#1540974 Review #1540974 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
3.4
Details
My dog's teeth are cleaned by buy Banfield once a year. I take him in to get his teeth this time and she says we need to pull a tooth he has bone loss Will that to me tells me it's a very advanced she should have known about this problem prior to I'm disgusted
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1 comment
Anonymous
#1598517

If you brushed your teeth once a year, you would probably get some infection and bone loss between bushings too. Treating your dogs teeth annually does not mean they will be perfect for life. This can be helped with daily brushing at home (doesnt even have to be with toothpaste) and dental treats (VOHC approved treats).

Review
#1402065 Review #1402065 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
Reason of review
Bad quality

Banfield Pet Hospital - Ridiculous

They are a complete ripoff. Expensive. They treat it as though it’s a human hospital and dr office. My daughter took her older beagle for a teeth cleaning they broke 2 of her teeth and didn’t fix them because it’s a “surgical”procedure and requires another appointment and permission. We had a small vet clinic and they took care of the pets like they were their own without the ridiculous fees associated.
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Review
#1315864 Review #1315864 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
Reason of review
Bad quality
1.0
Details
I took my dog to get his dental work done, just a cleaness. I was told in order for him to get his teeth clean, he would have to under go an x-ray for a heart murmur for $200, and and fee for other work done, only to have his teeth cleaned! I say why! They have already...
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2 comments
Anonymous
#1513349

Yeap, money hungry because they dont want your dog to die under anesthesia. How dare they

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Review
#1295909 Review #1295909 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
1.0
Details
On 4-4-18, I took my healthy 8 year old cairn terrier Kenzie for her 2. annual Dental cleaning , drop off was 7:45 am , Kenzie knew she was going to be separated from her mom for a while and looked scared but that is their policy and they call you after your pet...
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1 comment
Anonymous
#1472171

Unfortunately, anesthesia carries the risk of death. I'm very sorry for your loss, an unexpected pet death can be very painful and I truly hope you find peace.

Review
#1243752 Review #1243752 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
Reason of review
Bad quality
Had a drop off time of 7:30 am.I figured I would be picking up my dog about noon but no. I got the call to pick her up around 4:30. She was still wobbly, tongue sticking out, reverse sneezing and the first thing she did before leaving the store, a big puddle of...
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1 comment
Anonymous
#1321747

Ex-Banfield tech here.

You realize that a busy hospital will do a minimum of 4/5 surgeries a day.

Just because they need all the animals there in the morning doesn't mean that the surgeries are all done straight away. It takes time to examine, draw blood, run the blood tests, do a surgical prep, do the actual surgery and recover EACH pet. Normally in a Banfield there is only 1 doctor doing all of this with a technician so they are really really busy getting all of this done. If they have to see appointments or emergencies as well before or in between surgeries then it can take even longer.

Just like if you were going to have a surgery you would spend all day (at least) in the hospital as well.

I think you had unrealistic expectations.

Also, anesthesia and stress can definitely cause diarrhea afterwards, but 4 days is a little long so I would check back in with the vet to be safe.

Review
#1028335 Review #1028335 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
Reason of review
Bad quality
1.6
Details
I brought my 7 year old yorkie into Banfield pet hospital in Brick,NJ for dental cleaning. She went to the vet regularly and she was playful and healthy. they called 4 hours later and said she had DIED and there were always possible complications from anesthesia. I was...
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5 comments
Anonymous
#1304231

I'm sorry for your loss.

However, the "other reputable vets" you spoke with, were not there, therfore they cannot say anything about your specific pet, about what happened or if it was/wasn't the vets fault.

You said your pet was just there for a dental cleaning. I don't understand why the other vets said that it should have been divided into two visits, even if your pet needed extractions.

It's a dental cleaning.

What do they expect or what do they do? Clean half the mouth then have the owner come back so they can put the dog under anesthesia for a second time & clean the other half? Or do they clean the teeth, then if tje pet needs extractions, have the pet owner come back so again, the pet is put under anesthesia a second time just for the extractions?

If they do that, that is absolutely ridiculous. That is called greedy, seeing as the owner would have to pay double.

Also, putting the pet under anesthesia twice within a short amount of time is just plain dangerous.

I USED to work at Banfield. My own dog developed a heart block & stopped breathing as we were extubating him. It was NOT anything my vet did. He was perfectly fine the entire procedure.

Luckily we were able to get him breathing again and he's fine now. This was back in 2012. Anesthesia for the most part is generally safe, especially the anesthetic that Banfield uses. However, they are correct when they said that there is always risks with anesthesia.

That is common sense. Sometimes a pet passes away after a routine surgery, at no fault to the vet or any of the staff. Just like with people. You obviously haven't worked in veterinary medicine, so you don't know how it all works.

I have for 7yrs now, 6 of those years were at Banfield. We lost ONE patient under anesthesia (open 7 days a week and performed 3-5 surgeries a day) in those 6yrs, however the owner knew that it could possibly happen due to the dogs problems. But the vet and owner decided together that the benefits of surgery outweighed the risk. The owner was obviously upset, but she did not blame the vet, as she knew that it was a possibility.

My vet was extremely upset and the owner ended up consoling her. Was a necropsy done ? (Autopsy for pets). As I said, I am truly, sincerely sorry for your loss.

I understand you being a wreck. But please do not automatically blame the vet & assume they did something wrong.

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Review
#1013977 Review #1013977 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
Pros
  • Affordable
Reason of review
no response on corrective actions taken
Loss
$900
Preferred solution
corrective actions taken with Dr. Knox
Tags
  • veterinary malpractice
1.2
Details
Cat went in for routine dental cleaning.No phone call after 9 hours. Go to pick up cat. Cant tell me what he had done. Covered in faeces dried on his fur and all through his create. So freaking angry. I will never never use them again. My last 2 cats that went there...
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Review
#858194 Review #858194 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
Cons
  • Animal treatment
Reason of review
lack of care to the animal
Loss
$230
Preferred solution
Full refund
I brought my dog in for a teeth cleaning. When I came to pick her up, she could barely stand. The vet said it was a bad reaction to the anesthesia and not to be concerned. She would be better in 24-48 hours. I called the next morning worried as she still was extremely...
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13 comments
Anonymous
#1595682

The Banfield vet told me that my dog’s dental cleaning and possible extractions would cost at a minimum 2,000.00 , I’ve done some comparisons and that estimate was totally bogus, I’ve lost trust in them and want to cancel my 3 dog’s Wellness Plans. I’ve had the plans for 8 years .

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Review
#796904 Review #796904 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning
Reason of review
Bad quality

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

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Teeth cleaning should not KILL! We dropped-off a healthy dog at Banfield Hospital (Plantation, FL) on Saturday, October 11, and today (Wednesday, Oct. 15) he's DEAD. They knew our dog, Nano, had an enlarged esophagus and digestive issues, because of which we refused...
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2 comments
Anonymous
#886479

wish id seen this an known about the CAT thing before. i wasted hours trying to get hold of someone at CAT and all that happend after leaving my complaint was the office manager called left a message.

pointless.

i already spoke to her , i wanted someone higher up to talk to. DONT WASTE MY TIME.

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Review
#546538 Review #546538 is a subjective opinion of poster.
Service
Banfield Pet Hospital Dental Cleaning