I've had similar incidents with the Banfield in Savannah, Georgia. I took my boxer in as a puppy because I saw worms in her ***.
I told the vet I looked online and it looked like hook worm, but they ran tests to see what it was. She came back and said yep you were right it's hook worm! I forked over 30 bucks or so for medicine for a week...after two weeks, the worms were STILL there so we went back. I had a different vet this time and she ran another fecal exam.
This time she came back and said oh no it's not hook worm its tape worms. So I forked over more money for new medicine. My dog suffered an extra couple weeks and took medicine that she didn't need because they misdiagnosed her, and quite frankly I don't even believe they ran a test the first time! EVERY time we are in there we are being hassled to buy something or talked into a medication they don't need or some sort of prescription grade ear cleaner or some ***.
We now have a rottie puppy who has diarrhea and they charged us 160 bucks to do 3 different tests. We gave him medicine they had us get and 3 weeks later he had the same issue. We took him back and they said he needed another dose so we bought more. It's been another 3 weeks and he STILL has diarrhea.
My husband called and told them he wanted money refunded for the tests because obviously they misdiagnosed him and this has happened before. They told him they couldn't refund him anything but could bring him back in to have another look.
No thanks Banfield. I think we will find an honest, educated, less money hungry vet to go to!
Reason of review: Bad quality.