Traverse City, Michigan
Not resolved

I have two issues. ..


My dog had a flea preventative application and experienced neurological symptoms. I took my dog back in for an exam and they had no idea what was going on. I heard from a friend that dogs can experience neurological symptoms and damage from flea applications and to immediately wash it off. I did so and the symptoms thankfully subsided.

I was extremely disappointed the doctor did not know this information and suggest i wash it off.

2. I was 2 minutes late for a 15 minute appointment. They ignored me for the first 5 minutes and made me wait for an additional 5 minutes before checking me in. They then stated they didnt have time to see me and i woukd need to reschedule.

I am done! They lost a good customer and i will make sure i tell any and all fellow pet owners to go elsewhere!

Product or Service Mentioned: Banfield Pet Hospital Flea Pet Vaccination.

Reason of review: Bad quality.

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