My dog is a five month old puppy who needed shots. We thought Banfield would be great because of the wellness plan and I wanted the best for my pup.
Our first visit we met our first of many doctors and since we have a small dog they wanted to spread out the shots ("FINE") So we are told ("WE WANT THE BEST FOR YOUR DOG") Like I don't?!! So a benadryl shot and a tired dog later we go home and return two weeks later for round two a new doctor and another 40$ benadryl shot not covered by our wellness plan 300.00 later and round 3 of shots a new doctor three weeks after visit 2 and another 40$ benadryl shot we are told to come back in two weeks for the spay. I request that we have the same doctor and am told if you wanted that you should have told us. So I drop my dog off three weeks later to be spayed at 7:30 am and go home.
I get a call four hours later and am told that my dog after a routine blood check before spay has a low liver enzyme and needs another blood test that will be 299.97 and needs to take meds to see if it can be cleared up before they spay her and to come back in three weeks for a blood check and a week later for the spay but UH-OH!!! Then she will be 6 months and there will be an extra charge for going over the 6 month old wellness spay plan. Hmmm?? Want some more money?
We asked Doctor Glimer though nice but such a bad lier. We feel like this is such a corporate situation and we feel like everytime you want more money from us you say we just want whats best for your dog. ("No don't loose sleep over this it should be fine.
really.") Well we want whats best for our dog so we got a second opinion and for 150.00$ she is going to be spayed in a week and her liver really couldnt be better. Expect that report and a lawsuit Banfield and doctor Glimer, shame on you!
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Monetary Loss: $750.