Palmdale, California
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Customer service
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1 comment

Banfield pet hospital are the worst very rude staff and the doctors too, I brought In my 8 week old chihuahua to have her nails trimmed and my puppy snapped at the vet . She had the nerve to say she needs time out, well I said to her I have had lots of dogs and I have never heard a doctor say something like that to me. I have changed vets and my dog has not snapped at anyone since , like the saying goes animals can sense bad people ,

Product or Service Mentioned: Banfield Pet Hospital Nail Trimming.

Reason of review: Poor customer service.

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Maybe saying the puppy needed a time out was the wrong way to phrase it but it is important to start making owners away of any aggressive behavior so that you can get training ASAP. If she gets older and the behaviors hasn't improved and she bites someone they can sue you and/or your pet may be siezed and euthanized!!! It is super important to not allow any aggressive behaour because of this.