Manufacturer: Banfield Pet Hospital Category: Wellness Plans Clear all filters (2 of 2 reviews match)
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When I signed up I was able to regularly get an appointment on the the same day or the next day if my dog as sick. That is no longer the case. Typically now it takes 2 weeks to get an appointment which is totally worthless if you have a sick dog. Instead of an appointment, they now have a "drop off service" where the sick dog gets to sit in a cage all day waiting for a vet to have a spare moment to look at him. It's absolutely cruel. ...
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Anonymous

Anonymous Sadly, you aren't the first person to complain about the lack of appointments. I worked there for almost 6yrs and at the end of my working there, it seemed we were overbooked ...

I called and said my dog hurt her leg. I called and said I was on my way in. I wasn't sure if she had a stroke or jumped off the bed and hurt her leg. They told me they would not see her because they were not an emergency hospital. I asked if I could just bring her in for them to look at and possibly take an X-ray. They told me they would not see her and gave me the address to the VCA emergency hospital. Everything VCA did should have been...
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Anonymous

Anonymous Banfield isn't an emergency hospital. They don't have the staffing or equipment to deal with emergencies. In order to see your pet that day they would have needed to cancel ...