I was in Banfield San Mateo today for my puppy's vaccine and I told them I don't wanna have any test or exam . Because my puppy had physical exam 3 weeks ago and one more 6 weeks ago.
But they refused to do boost vaccine . The staff were so rude and unhelpful .
There was no manager on duty , they made me wait for about 2 hours and at the end they told we are sorry sorry for the wrong info we gave to u . This physical exam is obligatory