Product: Banfield Pet Hospital Wellness Plan Clear all filters (397 of 397 reviews match)
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Banfield Pet Hospital in Norman, Oklahoma - Switch pet to another account

5.0
Details
I need to switch one of my pets to my wife’s account
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Review
#1672135 Review #1672135 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Reason of review
Good quality
1.0
Details
If I could give no stars I would. I have 3 of my dogs on their wellness plan and I am been a customer with them since 2016. I had called in august to discuss canceling my wellness plan for all 3 dogs because frankly, we can no longer afford their insurance each month...
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Review
#1669133 Review #1669133 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Scamming you for your money on the back end of your plan
Reason of review
Problems with payment
Loss
$290
Preferred solution
Charges waived and wellness plan canceled.
Tags
  • Banfield Wellness Plan
  • Horrible
2.3
Details
I have been using Banfield wellness plan for my pets for over 7 years. I am now moving to an area that does not have Banfield so I cannot transfer my plan. I called our local Banfield and explained my situation. I was told that it was close to time for the plan for one...
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Review
#1662838 Review #1662838 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Poor information
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
published review 9/23/19 I had signed up for the “Wellness Plan” when I first got my service dog thinking having the ability to see a vet regularly was good for a dog that was working a job. I have no clue what happened but I dropped off my happy, loving and confident...
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Review
#1662019 Review #1662019 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Wellness plan and treatment of pet
  • Money grabbing vs pet caring
Reason of review
Return, Exchange or Cancellation Policy
Loss
$490
Preferred solution
Full refund
Tags
  • Banfield Ruined My Service Dog
1.5
Details
TRUSSVILLE ALABAMA I want to say the ladies were nice, but they are the ones pushing the plans. I went in the store 2 times for a total 20 minutes IN ALL!!!! My kittens are 4 months and 10 pounds already. These are going to be massive cats. They are sweet but have no...
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1 comment
PastCloudedLeopard473
#1737873

I hope you get it straightened out

Review
#1634301 Review #1634301 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Pros
  • Always an opening to visit
  • Didnt give one cat a treat because the other was faster
  • Nice acting vet
Cons
  • Lied to about plan
  • Overcharged for services
  • Everything else
Reason of review
Problems with payment
Loss
$556
Preferred solution
Full refund
Tags
  • Over Charged
  • Had To Go To Hospital Myself
1.4
Details
Banfield Pet Hospital - They all act as they were trained to act, same story, different location.

Update by user Aug 14

I can think of any pros, sorry. The lie, cheat and steal. Know nothing about what the state requires or how to get a licence for you dog.

Original review posted by user Aug 14

I purchased a 12 week Collie from a well known breeder and she worked very hard to get all the duck in a row so she could be flown...
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Review
#1623190 Review #1623190 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Veterinary
  • Mean to pet
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Buy the gog back and refund the cost.
Tags
  • Never Do Business With

Banfield Pet Hospital in Phoenix, Arizona - RIP OFF

1.0
Details
Raised my dogs medical plan with no notice I will be cancelling
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Review
#1613987 Review #1613987 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Reason of review
Not as described/ advertised
Preferred solution
Price reduction

Banfield Pet Hospital in Austin, Texas - Unauthorized billing

I do not have the wellness program. So, I do not know why Banifield deducted from my bank account. I need my money replaced. You have caused a lot of confusion to me and my bank for the amount that you withdrew on 7-26-2019. Shocked
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Review
#1604729 Review #1604729 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Dog is deceased on 6-28-2019
Reason of review
Problems with payment
Loss
$57
Preferred solution
Full refund
2.0
Details
This is my opinion on banfield after I have a customer of theirs for far too long ( not by choice i might add. Its a long story). I feel that bandfields biggest priority is making money. One of my dogs has been going there since he was a puppy and its a rotating door...
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Review
#1556958 Review #1556958 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts
Our dear dog was on this plan for over 3 years, when he began acting out of character at 7 years (lab retriever) we took him in, Banfield said he was ok, but he wasn't, we brought him back in and ended up having to put him down. Banfield has since informed us that we...
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3 comments
Anonymous
#1661113

It very clearly states in the contract terms if the animal is lost in any way (runs away, dies, given away) you are required to either pay the remaining payments for the year, or the non discounted value of services used on the plan so far that year, whichever option is cheaper. I’m very sorry your baby has passed, that is terrible, but the contract is solid

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Review
#1491094 Review #1491094 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan