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Have Wellness Plan and moved to Shreveport -Bossier LA. Shreveport Banfield lost their vet and has never replaced.

Bossier Banfield always short handed. As a result customer service poor. Long wait times just to check in and then you wait again to see a vet.

Limited flea, tick and heartworm prevention. To get better products you're told to go to different vet.

Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.

Reason of review: Poor customer service.

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Anonymous
#1302112

I'm sure they're trying to hire another doctor, a closed location is lost money. If the other clinic has long waits, i feel bad for the staff. Probably means theyre overworked

Also, generally it's too expensive for a clinic to carry too many different kinds of prevention, just money sitting on the shelf