Have Wellness Plan and moved to Shreveport -Bossier LA. Shreveport Banfield lost their vet and has never replaced.
Bossier Banfield always short handed. As a result customer service poor. Long wait times just to check in and then you wait again to see a vet.
Limited flea, tick and heartworm prevention. To get better products you're told to go to different vet.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Poor customer service.