Banfield pet hospital in the petsmart doesn't tell you they give out your personal information to the city or county that you live in. After paying for the the plan they send your pets information into animal control and you receive a letter stating that you now have to register your pet or be fined. You only have to do this if banfield gives your info out.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Poor customer service.