I am familiar with Banfield Hospital in Chattanooga TN and they are great. They car about your dogs and take really good care of them.
However re recently relocated to Mechanicsburg, PA and we can't even get in the see the dr. We paid $700 for a pet health plan that we can't even use unless we drop the dog off and it stays in a cage in the back all day and we pick them up at 6pm. How is this practice comforting to the pet or/and the owner. Who wants to leave their pet in an unfamiliar area.
Plus I had to take her to another facility and pay $219 when I had already paid for this at Banfield through the health plan.
WTF!!!!!!! I am getting an attorney!
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Poor customer service.