I just got a 12 week old Merle American Cocker Spaniel puppy a few weeks ago.I heard about the wellness program at Banfield Pet Hospital in Petsmart so I took her "Piper" in for her first vet visit.
I had a great experience! I was really shocked to read all of the bad reviews. I also got First Shield Trio for her. She is under 10 lbs and I had never heard of this brand so I googled it.
Again, I was shocked and scared to put it on her because of so many terrible reviews. I called Banfield and expressed my concern. They explained very nicely that just like humans, dogs can have allergic reactions too. I put it on her and she had absolutely no reaction at all.
And, no fleas. I guess people will go out of their way to let people know bad things but won't do the same when the outcome is desirable. I'm a responsible pet owner. Prior to applying the flea preventative, I researched and read what to do if she had a reaction and watched her.
I think many of these "pissed consumers" are irrational.
I am completely satisfied with Banfield, the Wellness Program and First Shield Trio.
A satisfied pet owner
f5923e4 review #590374
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Good customer service.