Montrose Township, Michigan
Not resolved
Customer service
Price Affordability
Product or Service Quality

I just got a 12 week old Merle American Cocker Spaniel puppy a few weeks ago.I heard about the wellness program at Banfield Pet Hospital in Petsmart so I took her "Piper" in for her first vet visit.

I had a great experience! I was really shocked to read all of the bad reviews. I also got First Shield Trio for her. She is under 10 lbs and I had never heard of this brand so I googled it.

Again, I was shocked and scared to put it on her because of so many terrible reviews. I called Banfield and expressed my concern. They explained very nicely that just like humans, dogs can have allergic reactions too. I put it on her and she had absolutely no reaction at all.

And, no fleas. I guess people will go out of their way to let people know bad things but won't do the same when the outcome is desirable. I'm a responsible pet owner. Prior to applying the flea preventative, I researched and read what to do if she had a reaction and watched her.

I think many of these "pissed consumers" are irrational.

I am completely satisfied with Banfield, the Wellness Program and First Shield Trio.


A satisfied pet owner

f5923e4 review #590374

This person wrote the review because of good customer service of banfield pet hospital wellness plan from Banfield Pet Hospital and attached a photo. Reviewer claimed that he or she wants Banfield Pet Hospital to read this review and look into the issue (if any).

The author asks this business to contact him/ her to briefly discuss his/ her positive experience with the company.

We collected other reviews about products and/or services offered by Banfield Pet Hospital for you to read. This information may help you with your purchase decision.

Had an Experience with Banfield Pet Hospital?

Write a review


Terms of Service
Post Comment

Hopefully all will continue to go well for you and your puppy and we won't end up reading an adverse pissed customer review from you in the future. Let us know how "Piper's" spay surgery went.

Minneapolis, Minnesota, United States #992756

You should ask your vet about nexquard.They just eat a pill.

No mess on there back.No chance of hurting them

to Anonymous #1105378

No medication is risk free.A pet can have a reaction to just about anything, even a natural product.

So even tho its oral, there is still a chance of having a reaction to Nexguard.

Just an FYI.(:

Pennsauken Township, New Jersey, United States #958927

You had just better hope nothing happens to your dog at that Banfield!How could you possibly read so many bad reviews and STILL take your dog there?

That is NOT being a "responsible" pet owner.It is not irrational to be pissed when a vet harms or kills your pet!

to weloveparrots Minneapolis, Minnesota, United States #1262618

Ty I couldn't have said it any better ty, from a disgruntled customer!


So you knew this could kill her and you put it on her anyway.Do your pet a favor and rehome her.And I am not usually mean but this just rubbed me the wrong way.

to mi #947776

do you vaccinate your dogs?they can kill a dog if a dog has a reaction to it.

dogs can have reactions to anything!mine had a reaction to shampoo but that doesn't mean I'm a bad pet parent



to Ralph Pennsauken Township, New Jersey, United States #958924

It would NOT surprise me if Banfield posted this!Plus, this is a site for PISSED consumers to post complaints.

Not a site for satisfied consumers to post reviews.

So they should take their satisfied reviews elsewhere.Banfield KILLED my dog and I am PISSED about it!

You May Also Like

Banfield Pet Hospital - First Shield Trio Review from Lancaster, Massachusetts Banfield Pet Hospital "We used First Shield Trio for two months with no problems. Yesterday was the third month so we applied the application as usual and our 8.5 pound peekapoo puppy started..." Read more Banfield Pet Hospital Pet Care Review from Pasadena, California Banfield Pet Hospital "This organization only purpose seems to be to extract as much money as possible from pet owners. Especially if your pet is ill. All other functions are secondary, bottom of..." Read more Banfield Pet Hospital - Pet Vaccination Review from Orange, California Banfield Pet Hospital "For my son's birthday I adopted a Burmese kitten for him. He was so excited and elated. As many shelter pets our new kitten contacted a URI infection. I took..." Read more Banfield Pet Hospital - ACTIVE PLUS PREVENTION SERVICES Banfield Pet Hospital "I took my yorkie in to have her dental cleaning which is part in the plus active prevention services, was told I had to paid extra for anesthesia which is..." Read more Skechers - Very Poor Product and quality Skechers "I just bought my shoes on 20th Feb'17 in 6500 rupees. Within 6 months cut marks appears which converting on all across . I reported to my nearest place GIP(..." Read more Ryland Homes - Tiles bulging in master shower Ryland Homes "The tiles in my master bathroom showerwall started bulging then when I was showering the tiles fell off. I called a Contractor to see how what was going on that..." Read more Home Depot - $6k mistake Home Depot "After my husband and I remodeled our house, I will not set foot on Home Depot property again. We made the horrible mistake of buying our carpet (among other thousands..." Read more Virgin Vacations should remove Orchard Paddington Hotel from list Virgin Vacations "Horrible experience with one of the hotel options in Virgin's Paris Hotels self guided. The Orchard Paddington Hotel located at 86-90 Sussex Gardens, London, United Kingdom is the absolute worst..." Read more