Got call to bring dogs in for checkup 7/29/13. Took dogs in 0745 7/30 and left.
Had received two calls about renewing policy 7/29. Got another 7/30 shortly after 12 noon. They had not treated dogs as they used up money on current policy so I need to renew. Went and picked up dogs.
Vet too busy to talk. waited but Vet never came.
Their explanation is I need to renew policy though old policy is still in force because they already charged two visits to the policy now in effect. So, I need to pay for a new policy so they can charge their fee on the new policy
Monetary Loss: $125.