Well I made my concerns known to the banfield corporate office. Due to the inability for one of their vets total miss reading of an xray and failure to place a splint on a type IV fracture. Leaving my 3 and 1/2 month old puppy to suffer all night.
Mind you this vet said it was not broke but dislocated and she was unable to reset the elbow. Two different vets state that it was clearly broke in the first set of x rays taken at Banfield.
You all will be glad to hear that Corporate reviewed my concerns and found no wrong doing. That tells you a lot about Banfield. You will also be glad to know that a highly skilled surgeon operated on my puppy and she is now doing just fine. The surgeon was more concerned about helping than making a buck. He waived his fees, billed for facility charges, medications, x rays and supplies only. And no he is not in any way connected with Banfield. God help the animals who go to Banfield.
All I really wanted was acknowledgment of error. That would have at least given me some hope that this wouldn't happen to some other pet. If you do not know how to read an x ray say so. Don't play with the well being of someones family member. Banfield is about the all mighty dollar. And while I believe vets should get paid they should also have a heart and be educated.
I also have to wonder about their solution to people who cant afford costly care. Give up the animal and we will turn it over to rescue league after we take care of medical problem. Banfield is connected with PetSmat who host animal adoptions with a local rescue league that gets funding and SELLS pets cats up to $285 and dogs as much as $375. Makes you wonder why the suggest that . Rather than to a University of Veterinary School. Without standing doctors and students. Low cost and funding to help.
My puppies surgery cost me less than $600 including the hospital stay. 75 percent mobility the moment all bandages came off and improving daily.
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.