Horrible, horrible place. They conned me into their wellness plan and almost killed my kitten in the process.
Above and beyond that the veterinarian (Stephanie Monitor) is mean, nasty, unprofessional and combatitive. I have never been to a veternarian who put money in front of an animals well-being. I'm in the process of reporting the vet to the state licensing board. DO NOT buy into the wellness plan - it's all about money not your pet with no way to opt out -- NO WAY.
Not only that they have some corporate muckedy muck call if you miss a payment(we didn't miss, our cards switched over and I neglected to let them in on the secret) and in no way shape or form can they send you a paper invoice - I've never heard of such an operation.
It's all a scam. Stay away. Bad, bad people.
Find a little mom and pop vet and you'll be way better off -- your pet will love you!
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.