Elvis was seen on 9/22 for a urinary blockage, Dr. Singh informed us Elvis would die if we didn't have the blockage removed and refused to put him to sleep at our request, procedure was completed and Elvis was kept for 24 hours.
4 days later Elvis was not recovering well and we returned to Dr. Singh were told again that Elvis was blocked and would require procedure, refused again to put Elvis to sleep. We redirected to another emergency vet, and were told that Elvis was in full organ failure, that the blockage had been there for at least a week and kindly put our beloved pet to sleep. Very distressed that Dr.
Singh and Banfield refused to put our pet out of his pain and suffering and instead sent home a dying cat and a refusal to follow our needs.
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.
Monetary Loss: $1258.