Richmond, Virginia
Not resolved

Elvis was seen on 9/22 for a urinary blockage, Dr.Singh informed us Elvis would die if we didn't have the blockage removed and refused to put him to sleep at our request, procedure was completed and Elvis was kept for 24 hours.

4 days later Elvis was not recovering well and we returned to Dr. Singh were told again that Elvis was blocked and would require procedure, refused again to put Elvis to sleep. We redirected to another emergency vet, and were told that Elvis was in full organ failure, that the blockage had been there for at least a week and kindly put our beloved pet to sleep. Very distressed that Dr.

Singh and Banfield refused to put our pet out of his pain and suffering and instead sent home a dying cat and a refusal to follow our needs.

Review about: Vet Service.

Review #264425 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / $1258
Preferred solution Not specified

Had an Experience with Banfield Pet Hospital?

Submit review

Comments is temporarily operating in read-only mode and users cannot make any changes to the information, publish comments or reviews. Please come back in a couple of minutes.
I know Dr Singh from last 7 years and he is the only doctor at Banfield Sterling which really is not money hungry and tell the clients form his gut. I am so sad that he has left Banfield but I think he wants to open his own practice?
Noble Speaker
Sterling, Virginia, United States #654655
I have experienced Singh, and agree with you. He has actually had a few animals die and no longer works at this location. Prior to Singh there was another male working at Banfield Sterling. I didn't feel comfortable with him and ended up doing a background check. He had been fired from 2 previous locations for unethical work procedures. He also NOW no longer works at Banfield. Most of the staff is good, Dolece is an excellent vet. Useless removals and surgeries are there $$ strategies. Instead of judging this poor lady why don't you research and see? They don't advertise their bad judgements. But I saw a death as recent as yesterday ( a necessary surgery I'm sure). You are welcome to their 'fair' service. And learn for yourself after they mistreat (in the back room) or even lose your pet during 'necessary surgery'.
Not everyone that kisses your dogs at the front desk is a trained professional. Remember that.

He is one of the Banfield Dr with heart and I think his decision was right as blocked cat i my opinion is a fixable ds
Banfield Pet Hospital
Thank you for providing this feedback. We have looked into your complaint and will forward your comments on to our Client Advocate Team who will be following-up with you shorty. We apologize that your visit to one of our hospitals did not meet your expectations. It had always been our mission to provide our clients and their pets with high quality medicine and exceptional client experiences on every visit.
It's the Dr's decision whether he/she feels comfortable ending a life. He doesn't have to just because it's what you want.

You May Also Like

"We used First Shield Trio for two months with no problems. Yesterday was the third month so we applied the application as usual and our 8.5 pound peekapoo puppy started..." Read more
"Hawkeye was a very special friend to me! When we first got him in Aug 2013, we took him to a Banfield Pet Hospital in San Diego, California. We have..." Read more
"I just got a 12 week old Merle American Cocker Spaniel puppy a few weeks ago.I heard about the wellness program at Banfield Pet Hospital in Petsmart so I took..." Read more
"This organization only purpose seems to be to extract as much money as possible from pet owners. Especially if your pet is ill. All other functions are secondary, bottom of..." Read more
"I purchased my usual dress size which was within the sizing chart provided for US customers. I was hesitant to purchase but the reviews were good. I checked the return..." Read more
"I put a couch and a love seat from them 5 years ago. Lightly used but I just noticed an arm on the couch and an arm on the love..." Read more
"On Tuesday, April 25, 2017: a 1 inch triangular red plastic object was found while eating the Boston Market Chicken Parmesan meal after microwaving! It looked first like a piece..." Read more
"Originally wanting the veggie leather(online only), but not restocking so I ordered embossed leather as the only other tan slip on option. Extremely disappointed. One shoe noticeably shittier looking than..." Read more