I went to Banfield to buy my usual yearly flea/tick treatment for my pets.
I noticied that the Frontline and Advantage were being sold in front of Petsmart so I inquired of Banfield if the OTC medicine was the same as they sold as a veterinary item. They stated it was not. They had the prescription strength remedy and Petsmart did not.
I bought the First Shield and within a week my pets were itching and had fleas. Advantage has always done the trick within a few days and lasted a long time. Banfield did not stand behind the product and insinuated that it was my fault it did not work because we didn't the carpet. We never have had too before. We did treat the outside perimeter of the house.
I will not be using Banfield again and I am going to attempt a refund from the manufacturer. What happened to companies who stand behind what they recommend and sell?