Update by user Feb 18, 2013
Thank you jstcurious. I thought it was unprofessional and inappropriate to bring into question my not having "grown up" ; ) really.
I don't have a lot of disposable income, but as a pet owner and lover, I would find a way to pay for something catastrophic, should it ever occur to my pet. I have money for daily care, maintenance, regular vet costs, and have completely kept my pet up to date on all care. What I don't have money for are the altogether unexpected consequences of a supposedly and vet-endorsed and administered flea treatment.
That's where I have the problem. Thanks for responding!
Original review posted by user Sep 28, 2012
I have a 3.6 lb chihuahua named Taquita. In July, I stopped in to a Banfield hospital inside a PetSmart in Wilsonville, OR. The cashier at the front of the store had suggested I go to the hospital for a single dose of the flea medication. My vet had recommended Frontline Plus, so that's what I asked for. The Banfield clerk said they had "their version", which was First Shield Trio. I said "sure", and paid the $15.95 for the dose. I took it home and treated her per the directions. She had no noticeable side effects.
I missed the August treatment due to lack of finances, but Taquita was itching and scratching recently, so I scraped together money for another dose, and this time asked the tech to apply it with me, as it's much easier for two to part short hair and apply the medicine than for one to go it alone. She said, sure, but opened the tube and did it herself, starting from Taquita's neck, and ending three spots later near her tail. Later I read that for pets under 20lbs, just the neck area is to be used. The tech just dabbed it on on top of her fur, and she ended up looking like an oily polar bear. I said thanks and left. An hour later, Taquita began exhibiting completely foreign to her signs of distress. She kept shaking like she had just come out of a bath, her rear end came around like a beaten dog's will, her limbs were jerking and she barked at me when she never would have before. Just looked at me and barked once, and then a few minutes later again. She never does that. She sleeps with me, and last night, she was so twitchy, I began to clue in that she may be having some kind of neuro response to the flea medication. This morning, she has not been herself. She will eat and drink only out of my hand, she is lethargic and moody. She won't follow me when I walk like she usually does, she tries, then goes back slowly to her bed. I googled First Shield reactions, and was horrified by what I have been reading. One lady had to put her dog to sleep due to poisoning from the treatment. I immediately bathed Taquita with Dawn, and she has calmed down a bit from itching, but that's all she is now, "calm", actually lethargic and doleful. I called Banfield and Cindy, the woman who answered, said, "bring her back in, that's not normal" I said ok, and drove right down. Cindy was not in sight, and I never did see her. I did, however, get checked into an appointment I had not requested, and had no funds to pay for. The two people who helped me paid more attention to their computer screen than to us, and I was under the impression that I had been asked to come down because this was a quasi emergency. The nurse who saw us in the room checked extremely cursorily for fleas, and made sure to ask me, "Did she have fleas before the treatment yesterday? Yes? Well she doesn't have them now." The doctor says your estimate is 30 something for the visit, 40 something for a neuro check....and that's when I went off.
Okay, well, for one, you checked a tiny part of her rear, so you have no clue about the rest of her, and two, we are not here because of fleas, it's your treatment that's the issue. And someone named Cindy told us to come right down so she could be "checked out". This is not her vet, I don't have money for any office visit, even if we were at her vet. She told me that the prices were the standard clinic rate. I said, I understand you have standard rates for things, I'm telling you I don't have the money for this, but came down because Cindy said that Taquita's reaction to this medication (which now feels like poison. Poison I can't even afford. ) was not normal. The lady asked me what I wanted to do, and I said, I am leaving. Please tell Cindy not to have people race down here, thinking the worst about their pet, if all that's going to happen is they get checked into a costly appointment, and get scammed into paying for a neuro check and meds simply because Banfield insists on carrying this toxic pet killer for what ungodly reason, I don't know. My dog was treated down her whole back with it, and now won't leave my lap, and I'm concerned that she's fighting a poison off all on her own because I don't have the money for a real vet check. I called her vet and left a message for a return call. The tech who answered asked what kind of medication, and I didn't name it, because I wanted the doctor to call me personally to discuss her views on it, and Taquita's reaction to it. Please wish us luck! I think I will bathe her in Dawn again while we wait for the vet to call.
Product or Service Mentioned: Banfield Pet Hospital Pet Vaccination.
Monetary Loss: $15.