3397 Deer Valley Rd, Antioch, CA 94531, USA
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((DANGER AMATEURS WHO DONT TAKE RESPONSIBILTY YOUR PET ))Took our dog Gisla on 5-7-2018 to get spayed complete price of 495.00 with meds and follow up visit ((PS SHOULD HAVE WENT TO THE HUMANE SOCIETY FOR 220.00 BUT THEY WERE NICE ON PREV VISIT ))when picked up our pet she had very large incision and skin was overlapped like a taco which was a concern. We made appt for 2 weeks for follow up and charged me 18.00 for pain meds that was included .

We kept her cone for 1 week and she was healing but called about a possible infection from the large folded skin . When came for follow up visit 5-18 they confirmed the infection and charged me another 66.00 for shot BOGAS but paid it they said they pulled on a stitch that was sticking up when our concern for the very big cut. That late afternoon called them as she started to bleed from the stitch and they blamed it on the cone as i was pissed as our pet was not bleeding until the visit that morning as they told me to go to 24 hr hospital at our cost and there would be a 50.00 visit plus what needed to be done.

Took her to another VET who redid the stitched properly (( HAVE CONTACTED THEIR CORPORATE AND OFFICE MGR THEY DONT RETURN PHONE CALLS OR E MAIL EXCEPT MGR OFFERED 86.00 FOR MEDS . In process of small claims when get back from vacation

Product or Service Mentioned: Banfield Pet Hospital Spaying Veterinary Surgery.

Reason of review: Bad quality.

Monetary Loss: $800.

Preferred solution: Full refund.

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Anonymous
#1569328

Yes, They were very attentive, Banfield vets are money grubbers.

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