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Banfield Pet Hospital in Los Angeles, California - Banfield pet wellness plan

1.1
Details
literally these People are the worst,arent y suppose to care for my dog? my dog died this past Sunday, I've been calling and calling sent my number for a call back and nothing. ive sent ten emails and nothing. some how when I finally reached someone it was excuse after excuse just like a con artist. at this point these heartless *** can sent me to collections. I don't care. I had my dog13 years and I am hurting so bad and I'm having to deal with heartless *** only after another buck. blows my mind. I will write on every single forum and contact the BBB. Banfield you are con artist every single last one of you. also the girl at the front desk told me if my dog died I could cancel. blows my mind.
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Review
#1630873 Review #1630873 is a subjective opinion of poster.
1.4
Details
Banfield Pet Hospital - They all act as they were trained to act, same story, different location.

Update by user Aug 14

I can think of any pros, sorry. The lie, cheat and steal. Know nothing about what the state requires or how to get a licence for you dog.

Original review posted by user Aug 14

I purchased a 12 week Collie from a well known breeder and she worked very hard to get all the duck in a row so she could be flown...
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Review
#1623190 Review #1623190 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Veterinary
  • Mean to pet
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Buy the gog back and refund the cost.
Tags
  • Never Do Business With

Banfield Pet Hospital in Lincoln, California - Insurance scam

1.4
Details
I had a policy on my dog we were going to be moving so I wanted to cancel it and found out that they had renewed my policy without contacting me so when I tried to cancel it they said that I owed $340 payment for the remainder of the year.
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Review
#1608753 Review #1608753 is a subjective opinion of poster.
Pros
  • Staff and care
Cons
  • Wellness program
Reason of review
Not as described/ advertised
Loss
$190
Preferred solution
Full refund
Tags
  • attitude and unaccountabiity
3.7
Details
My two dogs were on their insurance plan and the payments were automatically deducted from my checking account monthly. We cancelled our pet insurance with them and moved across the state. We called today to sign back up and they said we owed them $200+ dollars and...
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1 comment
h.kitchener
#1724222

You caved and paid them? All because they insisted you owed it while you thought you didn't?

And, to preserve your credit? "Oh! the humanity!" as Herbert Morrison once uttered. Any "hit" on your credit would have been negligible.

By the way, having payments automatically deducted from your account is a very dangerous way of paying bills. Always use a credit card if you don't have checks available.

Never a debit card or similar. Herb Morrison, rest in peace.

Review
#1606623 Review #1606623 is a subjective opinion of poster.
Product
Banfield Pet Hospital Optimum Wellness Plan
Pros
  • Good pet care nice staff
Cons
  • Sent to collections
  • Sent to collections for no reason
Reason of review
Problems with payment
Loss
$190
Preferred solution
Full refund
Tags
  • Bad Wellness Plan Collections

Banfield Pet Hospital in Hesperia, California - Cancellations

I need to cancel wellness plans
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Review
#1567500 Review #1567500 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution
During routine exam vet said my dog needed heart worm injection. I had just told the vet that my dog was at least 10 years old, very sensitive to all foods, medicines and had a terrible reaction to flea/tick prevention meds. Vet said injection was necessary. Gave shot...
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Review
#1547203 Review #1547203 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Vaccination
Reason of review
Bad quality
1.0
Details

Update by user May 02

The Banfield Vet Hospital I am reviewing is in Davis, California I have yet to hear one word from the Banfield Vet Hospital in Davis, CA after I notified them that my dog died only days after being seen in their clinic where I took my dog as he had been coughing. The...

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Review
#1526068 Review #1526068 is a subjective opinion of poster.
Service
Banfield Pet Hospital Veterinarian
Cons
  • Very poor bedside manner
  • Sub par veterinarians
  • Did not do basic tests needed to properly diagnose illness
Reason of review
inadequate veterinary services by vet
Loss
$800
Preferred solution
refund of $28 for office visit + payment for the death of my pet-772= $800
Tags
  • Sub Par Vets
  • Vets Lacking Experience
  • Poor Quality Of Dog Exam
  • Dog Death Due To Inadequate Exam

Banfield Pet Hospital in Rancho Cordova, California - Dead friend

1.0
Details
Banfield Killed my dog and did not mention to my parents alternatives to taking care of my dog. By the time I was told it was to late and my sister and mother took it upon themselves to believe banfileds lies and have my dog put down. Later on I found out it was not a tumor in his X-ray but blocked bowels from being constipated for to days that was marking him sick. Plus the fact that the doctors were inexperienced and just wanted to make no y for banfield instead of referring to an outside doctor/surgeon to help save buddies life. They have know code of ethics of do know harm it seems. I will never go to banfield again, it’s a death sentence for our pets. Especially in Sacramento. Scam city.
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Review
#1501910 Review #1501910 is a subjective opinion of poster.
2.0
Details
Our 1st time visit was Nov 30 2018, I previously brought my dogs medical history paperwork into Banfield stating my dog has been taking apoquel 16 mg tablet one every 24 hours, they were allergy tablets.I took the paperwork to Banfield to show Dr. Wu a Banfield...
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Review
#1487905 Review #1487905 is a subjective opinion of poster.
Service
Banfield Pet Hospital Veterinarian

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

Banfield Pet Hospital Products and Services Reviews

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I took my little dog to Banfield Pet Hospital for a routine teeth cleaning. I was told to bring her in at 7:30am, because she has separation anxiety and she would be done first. I called back at noon as I had not heard from them and was told they hadn't even started on...
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3 comments
h.kitchener
#1603052

Get a free consult from an attorney to see what you can be done to determine if negligence is involved and/or compensation required.

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Review
#1407768 Review #1407768 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Reason of review
killed my dog
Loss
$1500
Preferred solution
replacement dog of my choosing when I'm ready