my son purchased a hamster in august of 2011 in pet smart. took very good care of it. suddenly it got
sick and i called petsmart hospital which is banfield hospital. they told me to come in with it and the vet will look at it. intial visit is 48.95....no problem! the vet said it has wet tail a disease which with antibiotics and eye ointment should be good! okay i said looking at my son so upset. well after paying
$136.00 with all that it died on the way home..never used the medicine! i contacted them they said we
can't do anything about that...no refund!! the vet should of told us that the hamster was to far gone and
that it was going to die. trying to get reimbursed for the medicine! i will never go there again....see it is not even fit for a HAMSTER!!!
Monetary Loss: $138.