Do not use Banfield Pet Hospital, they could care less about you!
It took many phone calls to get the company Banfield uses for their "life-wellness plan." On the phone we were told by a PR flack that they would close the account and we would not be charged for our aged and beloved Winston's death. Months later we are still being charged, despite that promise. We are also being charged for our other dog, whom we cancelled at the same time.
Winston passed away July 24 and we are still paying for his "health care" six months later!
When a bill comes for the health of a loved one who has passed away and keeps coming, and corporate double speak keeps billing you, then to stop you from publicly complaining a PR flack promises a pay off and stop of payments that no matter how much you call is not followed through on...
That is a company NOT TO DO BUSINESS WITH.
See also our obituary, click here.
And Do Not Use Banfield Pet Hospital.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.