Cat went in for routine dental cleaning. No phone call after 9 hours.
Go to pick up cat. Cant tell me what he had done. Covered in faeces dried on his fur and all through his create. So freaking angry.
I will never never use them again. My last 2 cats that went there were sick and like a fool I trusted them. Now both are dead. One receptionist with a line of people who have appointments, no help.
This is the worst place.
Lack of experience and lack of empathy for the animals is bordering on animal abuse. I will not let this incident go and plan to take action.
Product or Service Mentioned: Banfield Pet Hospital Dental Cleaning.
Reason of review: lack of care to the animal.
Monetary Loss: $230.
Preferred solution: Full refund.
Banfield Pet Hospital Cons: Animal treatment.