Banfield Pet Hospital
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Seattle, WashingtonContinuing Charge and Lack of End of Life Services
- Close to my house
- Scamming you for your money on the back end of your plan
- Continuing to pay without accountability
Preferred solution: Full refund
Unplease with the totally unacceptable wait time of 2 hours
User's recommendation: pack a lunch bring water for your pet make sure you have nothing else planned total lack of respect for the patient and owner
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy with your program
- Read my comments
Preferred solution: Full refund
Local Banfield is closed
User's recommendation: Try somewhere else.
Complaint
User's recommendation: Do the math. Is it worth it? This is a corporate money grab. Obvious. I feel sorry for the techs and docs that want to help our pets but they can’t. It’s so expensive we can’t afford it after paying the monthly payments.
Improper billing
- I both like and dislike
Preferred solution: Full refund
Canceling my pet plan
To pay off my account
Preferred solution: Price reduction
Scam, horrible pricing
User's recommendation: go elsewhere
Took the wrong amount out and the wrong card!
Preferred solution: Full refund
User's recommendation: Do what you tell customers yuh are going to do!
Pissed off for store wasting my time
Sick Visit Availability
Preferred solution: Deliver product or service ordered
Mistake of the doctor cutting cats ear off
- Close to my house
- Very displeased
Preferred solution: Let the company propose a solution
Recommendations
Preferred solution: Recommend best dental vet at location
Death of our dog Vida due to malpractice
- Neglect
- Lack of care
- Malpractice
Preferred solution: I want the vets responsible for the death of my dog loose their job and will not be able to practice again within USA.
User's recommendation: Do not go to Banfield and Care animal hospital
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Please do not take your pet to banfield. Never.
I took my perfectly fine little boy to Kilder location, droped him in the morning and pick him up in the afternoon in a box dead. He never supposed to be in the cage, it is on his file,but I am sure that is what they did. I got suspicious voice messages, without me being able to pick up the call. Saying my dog was fine.
But after 15 min he was dead. We are devastated, he was our first dog, we don't have kids. They killed our little boy.
We are heartbroken. Please run run run from Banfield.