My son's dog JayJay had kidney failure. We made the tough choice to have him put to sleep because he was suffering.
We opted to have him cremated alone. We would get his ashes back in a tin within a week. We contacted them after a week had passed and was told to call back the next week because they didn't get his ashes back. The next week we were told the crematorium made a mistake and JayJay was cremated with a group of dogs.
We will never receive his ashes.
It was like losing him all over again. Because of this I will never go back there or even Petsmart and I will tell everyone I know what happened to our sweet JayJay
Product or Service Mentioned: Banfield Pet Hospital Pet Vaccination.