Contact Banfield Pet Hospital Customer Service
Contact Information
Banfield Pet Hospital Phone Numbers
Toll-Free Number:
- (866) 894-7927
Headquarters:
- (866) 894-7927
Home Delivery Questions:
- (866) 277-7387
Hospital Experience Feedback:
- (877) 500-2288
Optimum Wellness Plan Clients:
- (866) 935-5738
- (888) 649-2716
Website Questions And Comments:
- (877) 656-7146
Banfield Pet Hospital Chat:
Banfield Pet Hospital Email:
Corporate Office Address:
Fax:
Other Info:
Hospital Experience Feedback
Email: internet.inquiries@banfield.net
Optimum Wellness Plan® Clients
Enrollments and Information
Email: OWP@banfield.net
Optimum Wellness Plan Clients
Billing or Payment Information
Email: CST.inbox@banfield.net
Optimum Wellness Plan Clients
Questions and Plan Cancellation
Email: wellnessplanrelations@banfield.net
Home Delivery Questions
Email: home.delivery@banfield.com
Website Questions and Comments
Email: BanfieldWebSupport@banfield.com
Help in Social Networks:
Summary of Banfield Pet Hospital Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Banfield Pet Hospital to Ask about:
Payments and Charges Question:
- “Billing”
- “Payment”
- “Change payment date”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel wellness plan”
- “Cancellations” , Review # 1567500
Employment Question:
- “Employment”
- “W2”
- “Verifying wages and hours”
Account Question:
- “Switch pet to another account” , Review # 1672135
- “Account discrepancy”
- “My account should be closed, but on my credit report it says i still owe yall money?”
Cards Question:
- “Change my credit card info.”
- “Debit card number changed”
- “There was money taken out of the card I already paid for my dogs payment plan for March 5th”
Request for Information Question:
- “Payroll questions”
- “Question on free visit coupon”
Staff Question:
- “Unhappy with customer service”
- “Customer service”
Product/ Service Question:
- “Pet insurance coverage”
Website/ Application Question:
- “Can’t log on to website, need shot record asap”
Shipping and Delivery Question:
- “Wrong drug delivery”
Return/ Replace Question:
- “Human Resourses to change address”
Other Question:
- “Need to talk about my wellness plan”
- “Flea meds not received”
- “Check on past few”
About
Pet Medical Service, Pet Vaccination, Customer Care
Wellness Plan, Optimum Wellness Plan, Active Prevention Wellness Plan
Pros: Some of the staff and one doctor, Onsite employees, I both like and dislike, Personal attention, Clean
Cons: Overcharging for services, Exploitation of services, Exploitation of finances, Very poor and under qualified, Staff attitude
Mars, Bluepearl Veterinary Partners, Mars Veterinary, Pedigree, M and Ms
Banfield Pet Hospital is a place where vets will do everything to care about your pet wellness. The company's tagline is: "Treating your pet like family". The hospital was established in 1955. It is located in Portland, Oregon. Banfield Pet Hospital provides various kinds of medical treatment, procedures and medical systems for pets, it is known for its customer service and medicine. At the present time the hospital is considered to be one of the leading pet hospitals in the United States. Besides veterinary healthcare, Banfield provides a lot of various medicine products for pets. The company offers a number of veterinary career opportunities.
Banfield Pet Hospital is ranked 43 out of 496 in Pet Medicine and Veterinary Clinics category
USA, Worldwide
Banfield Pet Hospital Stats
Number of Reviews
Number of Comments
Number of Calls
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