Contact Banfield Pet Hospital Customer Service
Contact Information
Banfield Pet Hospital Phone Numbers
Toll-Free Number:
- (866) 894-7927
Headquarters:
- (866) 894-7927
Home Delivery Questions:
- (866) 277-7387
Hospital Experience Feedback:
- (877) 500-2288
Optimum Wellness Plan Clients:
- (866) 935-5738
- (888) 649-2716
Website Questions And Comments:
- (877) 656-7146
Banfield Pet Hospital Chat:
Banfield Pet Hospital Email:
Corporate Office Address:
Fax:
Other Info:
Hospital Experience Feedback
Email: internet.inquiries@banfield.net
Optimum Wellness Plan® Clients
Enrollments and Information
Email: OWP@banfield.net
Optimum Wellness Plan Clients
Billing or Payment Information
Email: CST.inbox@banfield.net
Optimum Wellness Plan Clients
Questions and Plan Cancellation
Email: wellnessplanrelations@banfield.net
Home Delivery Questions
Email: home.delivery@banfield.com
Website Questions and Comments
Email: BanfieldWebSupport@banfield.com
Help in Social Networks:
Summary of Banfield Pet Hospital Customer Service Calls
CALLS
CONNECTIONS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Customers Contact Banfield Pet Hospital to Ask about:
Payments and Charges Question:
- “Billing” , Review # 1770999
- “Monthly payment”
- “Need to change my payment for a different day” , Review # 1740341
Activation/ Cancellation Question:
- “Cancel plan”
- “Cancel”
- “Cancel wellness plan”
Employment Question:
- “Last Check stub” , Review # 1753160
- “Payroll questions”
- “Debit card number changed”
Account Question:
- “Email password”
- “Switch pet to another account” , Review # 1672135
- “Account discrepancy”
Request for Information Question:
- “Need to talk about my wellness plan”
- “Check on past few”
- “Question on free visit coupon”
Product/ Service Question:
- “Pet insurance coverage”
- “Need to change my date of withdrawal”
- “Membership”
Staff Question:
- “Unhappy with customer service”
- “Customer service”
Cards Question:
- “Change my credit card info.”
- “There was money taken out of the card I already paid for my dogs payment plan for March 5th”
Shipping and Delivery Question:
- “I did not receive my last check.”
- “Wrong drug delivery”
Website/ Application Question:
- “Can’t log on to website, need shot record asap”
Return/ Replace Question:
- “Human Resourses to change address”
Other Question:
- “Emergency”
- “Wellness plan”
- “I am an employee”
About
Pet Medical Service, Pet Vaccination, Customer Care
Wellness Plan, Optimum Wellness Plan, Active Prevention Wellness Plan
Pros: Some of the staff and one doctor, Onsite employees, I both like and dislike, Personal attention, Clean
Cons: Overcharging for services, Exploitation of services, Exploitation of finances, Very poor and under qualified, Staff attitude
Mars, Bluepearl Veterinary Partners, Mars Veterinary, Pedigree, M and Ms
Banfield Pet Hospital is a place where vets will do everything to care about your pet wellness. The company's tagline is: "Treating your pet like family". The hospital was established in 1955. It is located in Portland, Oregon. Banfield Pet Hospital provides various kinds of medical treatment, procedures and medical systems for pets, it is known for its customer service and medicine. At the present time the hospital is considered to be one of the leading pet hospitals in the United States. Besides veterinary healthcare, Banfield provides a lot of various medicine products for pets. The company offers a number of veterinary career opportunities.
Banfield Pet Hospital is ranked 42 out of 447 in Pet Medicine and Veterinary Clinics category
USA, Worldwide
Banfield Pet Hospital Stats
Number of Reviews
Number of Comments
Number of Calls
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