Contact Banfield Pet Hospital Customer Service
Banfield Pet Hospital Phone Numbers and Emails
Toll-Free Number:
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(866) 894-7927
Home Delivery Questions:
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(866) 277-7387
Hospital Experience Feedback:
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(877) 500-2288
Optimum Wellness Plan Clients:
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(866) 935-5738
Banfield Pet Hospital Emails:
Contact Information
Banfield Pet Hospital Website:
Banfield Pet Hospital Help Center:
Corporate Office Address:
Fax:
How Good is Banfield Pet Hospital's Customer Service?
Summary of Banfield Pet Hospital Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Banfield Pet Hospital?
Payments and Charges Question:
- “Unknown charges on my account”
- “Billing”
- “Billing question”
Activation/ Cancellation Question:
- “Cancelling wellness plan”
- “Pet died cancel plan”
- “Cancel plan”
Request for Information Question:
- “Questions about your insurance”
- “I need to talk to someone”
- “Check my plan”
Account Question:
- “Password reset for workday”
- “Account”
- “Account billy”
Employment Question:
- “Payoff”
- “Job”
- “Job & school program”
Product/ Service Question:
- “Pet insurance payment”
- “Need to see if Banfield hospital has their own insurance they use”
- “The cast they put on my pups broken leg has come off twice”
Staff Question:
- “Customer service”
- “Poor service”
- “Pet plan and customer service”
Cards Question:
- “New card for payment”
- “Give new card #”
- “Need to update credit card on file”
Shipping and Delivery Question:
- “Home delivery of meds”
- “I did not receive my last check.”
- “Flea meds not received”
Website/ Application Question:
- “Cannot contact Medford location. Website wrong”
- “Website”
- “Can’t log on to website, need shot record asap”
Return/ Replace Question:
- “To change my payment date”
- “I have left several messages for return call regarding my dog”
- “Human Resourses to change address”
Refund Question:
- “Refund on pre paid plan. No longer have pet”
Other Question:
- To alert consumers about the negligent practices of Banfield Hospital, so they can make informed decisions,
- “Injured pet”
- “My pet is missing is scheduled vacation. I calleed said is closed.”
About
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Banfield Pet Hospital is a place where vets will do everything to care about your pet wellness. The company's tagline is: "Treating your pet like family". The hospital was established in 1955. It is located in Portland, Oregon. Banfield Pet Hospital provides various kinds of medical treatment, procedures and medical systems for pets, it is known for its customer service and medicine. At the present time the hospital is considered to be one of the leading pet hospitals in the United States. Besides veterinary healthcare, Banfield provides a lot of various medicine products for pets. The company offers a number of veterinary career opportunities.
Banfield Pet Hospital is ranked 45 out of 366 in Pet Medicine and Veterinary Clinics category
USA, Worldwide
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