Contact Banfield Pet Hospital

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Summary of Banfield Pet Hospital Customer Service Calls

53 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
03:38 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Banfield Pet Hospital to Ask about:

Payments and Charges:

  • “Billing”

Staff:

  • “Unhappy with customer service”

Account:

  • “Account information”

Cards:

  • “There was money taken out of the card I already paid for my dogs payment plan for March 5th”

Employment:

  • “Date of employment and termination”

Cancellation:

  • “Cancel insurance coverage on deceased cat”

Other:

  • “Payment”
  • “Wave”
  • “Wellness plan”

About Banfield Pet Hospital

Top 5 Likes about Banfield Pet Hospital

Onsite employees, I both like and dislike, Some of the staff and one doctor, Personal attention, Staff

Top 5 Dislikes about Banfield Pet Hospital

Overcharging for services, Exploitation of services, Exploitation of finances, Staff attitude, Very poor and under qualified

Summary

Banfield Pet Hospital is a place where vets will do everything to care about your pet wellness. The company's tagline is: "Treating your pet like family". The hospital was established in 1955. It is located in Portland, Oregon. Banfield Pet Hospital provides various kinds of medical treatment, procedures and medical systems for pets, it is known for its customer service and medicine. At the present time the hospital is considered to be one of the leading pet hospitals in the United States. Besides veterinary healthcare, Banfield provides a lot of various medicine products for pets. The company offers a number of veterinary career opportunities.

Banfield Pet Hospital reviews and complaints

Banfield Pet Hospital is ranked 29 out of 297 in Pet Medicine and Veterinary Clinics category

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Banfield Pet Hospital Stats

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Products and Services Sold by Banfield Pet Hospital