I've taken my dog there for 5 years now, she's been severely overweight and worsening for about 3 years now and they do not care.
I've taken her multiple times but it is always the same story (lessen food, walk her, meet back in a few months). Not to mention the insurance fraud they committed, they print out a sheet over everything they do and how much it would cost without the wellness plan, they BARELY touched my dog and claimed to have done all these examinations.
So overall they are impersonal, don't give a *** about your pet, and they bill insurance for examinations THEY DID NOT DO.
If you do go there, DO NOT see the woman vet with the dark hair there. She is rude, impersonal, doesn't do full examinations (until she knows your pissed), and she will either not help your pet or just make them worse.
Review about: Banfield Pet Hospital Wellness Plan.