My dog was sick on sunday morning and it was pure blood so we took my dog to the banfield and they said we cant see him until tomorrow(Monday) at 4pm and I said well that BS because I thought it says on your wall behind you "emergencies will come before regular office visits" THEN you told us to leave our dog for a drop off but you guys marked my 1 and a half year old lab at the time to not return for drop off as he was stuck in the kennel for 8 hours and hadn't seen a vet at all. So when you took him out he snapped at you when you tried to return him to the kennel..
once we left petsmart we went home to wait for Monday.. Monday morning came and his diarrhea was pure blood so I rushed him to the emergency clinic. Turns out he had addisons disease and his stomach and intestines shut down. The vet said this could have been prevented if seen sooner but we didn't know what It was..
so because you didn't stick to your god *** "EMERGENCIES BEFORE OFFICE VISITS* my beautiful 2 and a half year old black lab who has been in AMAZING health until Sunday was put down that evening..
and you are going to charge us $70 to cancel our account. ***.
Thanks for ruining a perfectly good family.
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.
Reason of review: because i had to put my 2 year old lab down because of this.
Banfield Pet Hospital Pros: Onsite employees.
Banfield Pet Hospital Cons: Wouldnt take emergency, Dog getting sicker after care, Billing after canceling.