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2.3

It has been more than a couple of yesrs. I had 2 dogs with me, but just 1 saw the doctor.

I gave the girl my card to swipe and she gad me to sign the receipt. I dudnt oay attention because of holding both small dogs. Couple days later i looked at receipt and noticed she did not put the correct number in the machine. This left me owing money.

I called and talked to a hateful girl that acte like i was crazy. I even called 3 times. Same thing. One of my dogs got sick, so i went back.

The hateful girl refused ti sugn me in. She saud tgat i owed money and when i tried to say what happened, she saud i was lying. She turned around and told the other girls not to give anyone their pets until the pay in full. I was going to get in my purse to pay, ans a customer offered to hokd one if my dogs.

They dont bite si i handed her one.

The girl behind the desk started yelling at me for letting someone hold my dog. I left in tears and will not be put through that agau.

Reason of review: Poor customer service.

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Guest

Banfield, Blue Pearl and VCA are all owned by Mars the Candy Bar Company and they are only about the money. They do not care about pets or their owners.Stay away.

I had a good experience at Veterinary Emergency group which is national. Very sorry for your awful experience.

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