I brought my five month old, 6 lb maltese to the Bnafield Hospital in Petsmart for the first time as our regular vet was farther away and being in Petsmart all the time I figured it would be convieniat. My puppy had an ear infection previously so she is wiggly when you try to look at her ears, The "nurse" held her forceably but did not hurt her to do this.
But when the vet came in, alone, (Candela, Leonard A DVM) he said " I heard this was a tough one" and grabbed her by her scruff and with his other hand he struggled with her to hold her down on the table, she resisted of course and he got rougher and she started to yelp and pee on the table, all the while he was ssaying "I will win" . I grabbed her and said you are not taking care of my dog! and ran out of there, he followed me out yelling that my PUPPY needs obidieance training, and that I better pay the bill.
When I told him he was abusive, he told me to get out of the store! I will never go back there!