My Mother took our Mix Pit in to get a checkup, shots and needed her nails clipped so a couple of so called experienced staff members took her in the back. When she came out she had some gauze saturated in blood on her front right paw, because they ACCIDENTLY ripped out a nail.
Now our dog won't let us touch her, bathe her, pet her, wants to attack when we do, she has been TOTALLY SCARRED AND NOT SURE WHAT TO DO TO BRING HER BACK TO THE GENTLE LOVING DOG SHE WAS.
It has been three months now and still she is SCARRED! My dog needs therapy!!!!
Product or Service Mentioned: Banfield Pet Hospital Dog Nail Trimming.
Reason of review: Poor customer service.
Preferred solution: Full refund.
Banfield Pet Hospital Cons: Dog lost a nail.