I went there today with my dog. They had several in the back being seen.
I was told that the "doctor" was in surgery and could not see my dog till tomorrow while other pets were being seen and clearly being seen. Evidently they do not want people to use the coupons and pay full price so why bother having a *** coupon for their services. I have since made an appointment with a different vet.
They have totally lost my business because of their lies. I recommend people to find a vet in private practice or a smaller group practice where most actually care about those who they are to take care of.
Reason of review: Poor customer service.
Banfield Pet Hospital Cons: Staff lying.