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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money

I have a 9 month old pup got him when he was 7 weeks old signed up for the wellness plan and all you ever do is go in get checked up and they always coming up with something that your dog doesnt need... aways leaving spending more money now i just tell them no and when my plan is up i will take my money else where .

I need a place where the people actually care about my pet and less about how much money they can produce in a day ! Do NOT take your animals here !

Also a issue happen with my puppy but when i contacted corp. well that was a waste of time never got a call back !

Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.

Reason of review: Poor customer service.

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