All I have to say is DO NOT bring your animal to Banfield Pet Hospital. My rat terrier is not feeling well after a normal check up.
He has never been sick a day in his 7 years of life...now he has been coughing and acting like he can't breath right. I called the vet at Banfield and she offers a free exam.
She then told me it is possible he just got ill all of a sudden. I will never take him back there, not even for a free exam, especially after reading all of the previous complaints.