On 05.25.10 we went to Banfield The Pet Hospital at 3993 Tyrone Blvd. in St. Petersburg, FL. we went for a physical exam for my dog. I had gotten an estimate of $39.95, over the phone,which was the final price for that.
While there, I was told that in order to complete the form I brought with me, my dog would need a fecal exam, also. The nurse, Lisa, informed me that would be an extra $30.00. Because I did not have that with me, I declined.
After paying the $39.95, which was fine, for the original physical, I asked for a printed estimate for the fecal exam. Now, the fecal exam would cost $41.65, instead of the original estimate of $30.oo. Both the nurse, Lisa, and the store manager, Samantha, acted like this "little" mistake was no big deal.
I wonder if the bank told them their car payment was going to be $300.00 per month, but then charged them $416.50 per month, if then it would be a big deal.