We had just purchased a puppy and she had a stuffy nose and was sneezing. We took her to Banfield hospital waited two hrs to be seen.
When the doctor finally came to see our precious Sesi he asked us what her symptoms were. We told him what we knew and b4 even examining her look at Dad straight in the face and said," Oh you should take her back and get your money back, 'cause what she has will KILL her." WTF?????? How the *** could he say such a thing without examining her first? Thank god my dad had brains to tell him we just needed medicine to decongest her and he should probably take a look at her before making assumptions.
Well they ran tests and still could not tell us what was wrong with our pup. We called the main office & they said they would look into it. Yeah a call back like a day later, "Oh we have found that there were no errors on our part!", they said. *** that place.
This is not even the only messes up thing that happened that day this is only the worst part. Well needless to say, Sesi is back to clear breathing with no more sneezing! I'm pretty sure she's still breathing!
*** OFF Banfield
Oh and all you Banfield protectors stop shootin to defensive mode when you read these complaints, until they treat you pet like a piece of S#$T you have no room to talk.
Monetary Loss: $200.