I started to write a complaint about the First Shield Product, and still will, for my dog and found your this website. I am glad I did. Now I can share my story about the First Shield product recommended and purchased at Banfield Hospital.
I applied First shield back in November and my poor dog had an adverse reaction. He was howling,screaming and rubbed his body feverishly on the floor. It was so sad. I called Banfield and they said wash his body.
The same symptoms continued the next day so I brought my dog to Banfield, whereby they shaved the area and prescribed a liquid to apply in the affected area. When I returned home, I put the medication on and the previous symptoms accelerated and had to return to Banfield. Banfield had to bathe him, administer a shot and prescribed a different cream medication plus benadryl. Needless to say , my dog failed to eat for a few days and refused to be handled.
Unfortunately I had to return to Banfield again because the symptoms continued. This time they found a bacterial infection in the shaved area and gave me a steroid spray. After a few days, my dog improved.
All this and I had to pay for his medication and once he was cured I paid handsomely for his grooming. Don't use First Shield and Banfield should not sell or recommend it. Thanks for listening.
Monetary Loss: $130.