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Banfield Pet Hospital in Clearwater, Florida - Do not sign up for a petplan

If you want to cancel your plan, don’t think a second they will let you off the hook. They will tell you that you owe the remainder of the years fees, whether or not you receive those services for your pet or not. I cancelled my plan 6 months ago and haven’t paid them a dime since because I haven’t brought my dog back to them for anything. Now they are appearing on my credit report and have drastically lowered my credit score. Stay away from Banfield and go with a local vet!
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Review
#1704589 Review #1704589 is a subjective opinion of poster.
1.0
Details
SHORT AS POSSIBLE ! I ADOPTRED MY SHIH TZU FROM THE HUMANE SOCIETY IN TAMPA. I KNOW SHERRY SILK, CHIEF EXECUTIVE OFFICER I ADOPTED SKIPPY AND HAD ALL HIS TEST AND WAS IN EXCELLENT HEALTH , HE WAS 1 YR. OLD WHEN I ADOPTED HIM MARCH 2018. I TAKE EXCELLENT CARE OF HIM,...
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Review
#1671829 Review #1671829 is a subjective opinion of poster.

Banfield Pet Hospital in Winter Garden, Florida - My dog died

1.0
Details
Our pet passed away, our hearts are not only broken but your *** *** contract for the monthly charge keeps going even when our pet is gone.
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Review
#1640165 Review #1640165 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Price reduction
1.0
Details
6-21-19: We have two America short hairs(8.5 years old) and a Spitz dog(7 years old). We have been going to Banfield Largo since they were born. When we first went to Banfield Dr. Thom Carlisle was their Chief of Staff with many decades of experience and we simply...
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Review
#1564971 Review #1564971 is a subjective opinion of poster.
Reason of review
Bad quality
1.3
Details
Do not choose Banfield Pet Hospital, especially if your pet is a cat! Every time my girlfriend and I took her cat over there, they were not able to find out the cause of the problem so that they can't treat the cat. In addition to giving recurring excuses like your cat...
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Review
#1511219 Review #1511219 is a subjective opinion of poster.
Pros
  • To sue you

Banfield Pet Hospital in Weston, Florida - When i order medication

my cat is on insulin my dog is on apoquel every month for a long time when i order the medicine there is a problem if the doctor is not there it doesn't get filled medicine like that should be filled right away this happens all the time other people are complaining too this is the 4th day and still no medicine very unhappy this is at the 4151 turtle creek dr coral springs fl banfield ................... please look into this thing got to change always an excuse from the staff
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Review
#1503521 Review #1503521 is a subjective opinion of poster.
I need a refund, paid with my credit card first, the computer never got through the payment. After waiting for 10 minutes I Decided to pay cash. Four days later the same amount, I paid cash came out my credit card. went to the store to get my money back, they gave a...
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1 comment
Anonymous
#1648586

That's typical. I am not surprised at all.

This place is after one thing and one thing only one thing only, your money. Don't recommend at all.

Go to yelp and see the numbers of unhappy customers. A decent business would not allow that many complains without trying to improve the service, and when you read how unhappy the employees are you get a picture of why is that bad.

Review
#1471998 Review #1471998 is a subjective opinion of poster.
1.0
Details
We had our cat on a wellness plan with Banfield. We noticed that he wasn’t eating or drinking well and appeared to be loosing weight. We took him Into Banfield they allegedly ran blood test and and took an X-ray and claimed he was constipated, over the course of about...
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2 comments
Anonymous
#1602840

...and all Banfield will do is say that they followed policy and did nothing wrong, but try to shut you up with money to replace your animal as long as you sign a non-disclosure form. I am so sorry for your loss.

They killed our bulldog as well.

The only solice we find is spreading the word to let everyone know of the danger of taking your family pet members to Banfield. They do not care about your pet, they care about how many animals they can fit into a day $$$$.

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Review
#1402880 Review #1402880 is a subjective opinion of poster.
Service
Banfield Pet Hospital Veterinarian
1.3
Details
A stray cat that was believed to be a pregnant female was presented for examination at Banfield Pet Hospital (Wesley Chapel location). In the course of the exam the doctor, Dr. Matthew Kren, even went as far as to say he could feel the cat’s uterus. X-rays, although...
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Review
#1398222 Review #1398222 is a subjective opinion of poster.
Service
Banfield Pet Hospital Veterinarian
Reason of review
Bad quality
Loss
$200
Preferred solution
Admit error and explain

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

Banfield Pet Hospital Products and Services Reviews

Compare Banfield Pet Hospital to

VCA Animal Hospital
VCA Animal Hospital
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2.1
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2.3
Details
Ok, so the wellness plan is based on a yearly renewal, therefore if your pet dies as ours did right in the middle of the year, then you are still on the hook for the remainder of the year. This is really absurd and I could not believe it but called them up only to be...
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1 comment
h.kitchener
#1592729

Before you sign up for these things it is always best to thoroughly read the terms and conditions.

Review
#1394498 Review #1394498 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Cons
  • Wellness plan and treatment of pet
Reason of review
Return, Exchange or Cancellation Policy
Loss
$250
Preferred solution
Let the company propose a solution