We terminated the so-called Wellness Insurance Policy before the cancellation date. We paid a significant amount as a penalty to cancel the policy.
One day later, they charged another monthly premium and refused to cancel it. Banfield is a corrupt company employing fraudulent tactics to scam money from people. WARNING: Do not do business with Banfield!! Their Veterinarian care is also a shame.
They over prescribe treatments and medicines to pad their profit margins. They DO NOT CARE about your pet.
It is strictly a business geared to increasing their bottom line. Your pet is at the bottom of the heap.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Reason of review: Problems with payment.
Monetary Loss: $200.
Preferred solution: Full refund.