Took my new cat for a "free wellness exam', had a grupon that stated the same. Was told "No" we were not eligible because "it was not our first visit there".
We have a dog that has been on the wellness plan for 4 years there. Told we had to pay $154.00 for cat. will never go to the summerville store for anything!!!!!!!!! I had verified this appointment prior to making it and told them i had a grupon.
We usually go to West Ashley banfield. Never had any problems there and they care more about the animal than the money.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.