State: Georgia City: Atlanta Clear all filters (20 of 1685 reviews match)
filters
State:
City:
Product:
Show

Banfield Pet Hospital in Atlanta, Georgia - Price Gouging

1.0
Details
This service is a scam. Every time I took my dog in they said he needed something he didn't need. Said he needed bloodwork done for the simplest things. I started taking him somewhere else and the prices were 35% cheaper and they didn't say he needed bloodwork done before they would clean his teeth like Banfield did. Also they are like zombies and do not listen when you talk to them. RUN!!! this is a SCAM!!!
View full review
Review
#1628282 Review #1628282 is a subjective opinion of poster.

Banfield Pet Hospital in Atlanta, Georgia - Billing

4.6
Details
very helpful, I was frustrated with what I thought were billing inconsistencies
View full review
Review
#1586026 Review #1586026 is a subjective opinion of poster.
Pros
  • Seeming knowledge of doctors and assistants
  • Clean
  • Actual vets at the location i visited
Cons
  • Payment
  • Some staff rude or stadoffish
Reason of review
Good customer service
Tags
  • liars
  • False Advertisment
  • I am neutral but they need to prov

Banfield Pet Hospital in Atlanta, Georgia - Charged twice for Service

Monthly payments are automatically paid but on u-6-2018 2 DIFFERENT amounts were taken out 44.95 & 33.oo
View full review
Review
#1324296 Review #1324296 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
1.3
Details
On Friday, I walked in for my 5:30pm appointment at 5:11pm, and this little girl with piercings all over her face and tattoos said "I don't know why you came so early but I'm not checking you in until your appointment time". I figured they were busy and stressed so I...
View full review
3 comments
Anonymous
#1208029

I think she was referring to the awful way she was treated by the employees at this Banfield. Why would you want to take your pet somewhere in which you are treated rudely?

How can you trust rude people to give quality care?

You cannot. She will hopefully find a vet office that actually values customer services.

View more comments
Review
#896330 Review #896330 is a subjective opinion of poster.
Service
Banfield Pet Hospital Customer Care
Cons
  • Staff with attitude
  • Wait time
  • Didnt value long term customer
Reason of review
Poor customer service
Tags
  • horrible staff
  • veterinary
  • Veterinarian Services
  • Never Do Business With
  • Ridiculous Wait
1.0
Details
Banfield Pet Hospital - Dog Passed Away after spending hours at Banfield
I took my beautiful Westie to Banfield, Austell GA on 10/21. She had been rubbing and biting her paws and had become very lethargic the day before and wouldn't eat. Our appt was at 11:30 and I was told they wanted to do some xrays and I needed to leave her there for a...
View full review
1 comment
Anonymous
#1103751

I am sorry for your loss. He is a beautiful dog.

I hope you were able to determine what happened to him. So sorry.

Review
#723657 Review #723657 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • incompetent veterinarian

Banfield Pet Hospital in Atlanta, Georgia - My health chichua died during teeth cleaning

My healthy 9yr old chichua died during her teeth cleaning. This wasn't her first time getting a dental cleaning. Normally it would go fine. Doctor said this time he did one side of the mouth and turned her over, and she started to regain conscious so he turn up anesthesia. He step and away and said the assistant said her heart stopped. He said he preformed cpr. She was injected twice with the drug too restart her heart. But nothing. "Sometime these things happen."The doctor said. I did everything I was suppose to too take care my dog (my baby).This is devasting. I allowed the to do a norcrospy on her. After this what do I do now? Do I sue banfield. I feel he shouldn't left her and stepped away from her while on antheisia.
View full review
4 comments
Anonymous
#888844

What attorney did you use or how did you take action.

Anonymous
#888772

Yes , Please take action now.

I just had the same experience here in Atlanta .

with my Maltese,only she died the next day ....less than 24 hours after teeth cleaning . Please we must get the word out about this.

Anonymous
#877248

What the person below says is true, there is always a risk of death with anesthesia, even in an apparently healthy young pet & even in animals that have done well under anesthesia before. It is not something that should be undertaken lightly for this reason.

Now it may or may not be that you have a case to sue.

You need to request a FULL copy (including all anesthesia/cpr records) of your pets medical records & take them to a laywer who has some knowledge of medical malpractice/veterinary malpractice. IF it turns out that the Dr gave any inappropriate doses of anesthesia or left your pet unattended (or only under the supervision of an unlicensed nurse) then you may have a case. You may also need sworn statements from the person/s that told you he left your pet unattended.

This can be really tricky because if they work for Banfield they could be at risk of getting fired for providing that statement.

Good luck getting to the bottom of it, I hopewhatever you find brings you closure & peace

Anonymous
#877034

There is ALWAYS a risk with anesthesia, just like in people.

View more comments (3)
Review
#539996 Review #539996 is a subjective opinion of poster.
Kinzey, our 77 lb Labradoodle came in to our house with an injured left front leg on Saturday night. We iced the leg but it had quite a bit of swelling. The next morning the leg seemed to be improving but we still felt that we should see a vet. With our vet being...
View full review
Review
#497285 Review #497285 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Loss
$250
Banfield has vet Techs and Vet assistants pulling blood and "attempting" to draw blood and place cath's. that have no proper schooling or training to do so. I know this because I work as a CSC, and I am required to"hold" these sweet animals while unqualified persons...
View full review
10 comments
Anonymous
#765449

I would never do business with any vet unless any and every person that handled my pet in any manner whatsoever was fully licensed. If theyre not its a quack factory fast food style operation.

Remember youre the consumer. Regardless of what anyone thinks you have the power because you have the $ and can take it anywhere. Another red flag is vets that never seem to want the pet owner to be present when theyre checking the animal out.

Steer clear. Any halfway decent should make it a point to have a relationship with both owner and animal.

View more comments
Review
#462454 Review #462454 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Loss
$100
Putting any stars would be to generous. For the second time Banfield Pet Hospital of Lawranceville, has let me down. Six year ago I had a new puppy that had been abandoned. By the time I got him he was full of worms. I was told by a friend that Banfield had no charge...
View full review
Review
#429285 Review #429285 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Vaccination
Loss
$683
Tags
  • Banfield Lawerenceville

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

Banfield Pet Hospital Products and Services Reviews

Compare Banfield Pet Hospital to

VCA Animal Hospital
VCA Animal Hospital
408 reviews
2.1
Compare
I have my 3 cats on Banfield Wellness plan, and we live in GA where there is a large mosquito population. And although my babies are indoors strictly, a mosquito might get in as my husband and I come from outside, right. So I ordered the first shield, and then on...
View full review
5 comments
Anonymous
#708277

First Shield does not treat for mosquitos. It only does fleas. If you need something that does prevents fleas and does heartworm prevention, you need Revolution.

View more comments
Review
#425510 Review #425510 is a subjective opinion of poster.
Product
Banfield Pet Hospital Wellness Plan
Loss
$46
Tags
  • bluigapeach