I have 3 animals on Banfield's plans (3 dogs). At first, I loved them so much and then got very worried and concerned after about a year with them. Banfield only cares about money-- not about animals. Every time I walk into that place to give my animals the care and shots they need, they try to shove more financial burdens down my throat. After today, I will discontinue all 3 plans for my dogs. I am highly pissed and upset with them. Today was a routine BOOSTER for one animal, rabies/distemper & Bordadella for another, and another animal. My dog Flash had his annual shots about a month ago and while being on the phone today, I confirmed again when I would be there to get his booster. I asked for an estimate in case I had to pay and the lady quoted me for the diphahydrene shot (anti reaction shot) ($22.00). I went in and I was told, since Flash didn't come back in two weeks, all of his annual shots expired and I had to RE- get him all the shots all over again. I was pissed, so pissed. They then told me since I only had 2 for the year, I would have to pay the expenses out of pocket. It ran to be 86 dollars. I was blown away. I left and went to get a second opinion. The two private vets I went to WAS SHOCKED and asked me "WHY IS YOUR ADULT DOG GETTING BOOSTERS?" They told me that my dog should not be getting boosters?!
Then prior to this, I got a call once Flash was in his adult plan asking of I wanted to get his teeth cleaned. I thought this was great until they told me it was about 200 bucks and my dog would be put under at just almost two years old. I thought that was too ify and scary. Another private vet said it would be INSANE to let a 2 year old animal to get his teeth cleaned and put under?!
I am so pissed with Banfield, I am leaving tomorrow. I can't stand their corporate lies and their greediness for money!