Not resolved
2.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
0 comments

Called today regarding my baby's ear infection.Talked to Haley in the Hilliard ohio location.

She was extremely rude!! I am asking about his follow up appt where they are also doing a cleaning and we would like to have our dog chipped. She interrupted me and said "I thought the point of this call was about your dogs ears?" Who says that!! When I asked for her manager she told me she was the only there so there is no else I could speak to.

She was rude and I do not care if she has been there for three years or not clearly you should never be to clients! I want a call back I am beyond upset. My dog is my world if I can't rely on his vet what am I suppose to Do?

I guess look for a new vet!I had been going to Polaris for years we moved so this location was new to us.

Review about: Banfield Pet Hospital Customer Care.

Reason of review: Poor customer service.

Had an Experience with Banfield Pet Hospital?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like