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3.2
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Several times I have been to Banfield to have my dogs anal glands expressed as well as a few other things during the appointment. Each time I pay for the procedure and I come home to find out my dog is still experiencing the same problems and the anal glands and they were actually never expressed at the vet like they said they were.

I double check before I leave this vet to confirm that anal glands were dealt with and they assure me they were. Really shocking to say the least that I am being lied to and still paying for this service!

Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.

Reason of review: Poor customer service.

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