Banfield Pet Hospital - Misdiagnosed a mass in trachea as allergies

129 of 1393 Banfield Pet Hospital reviews

Nikkie had her annual check-up April 2015 with dental cleaning.I request X-rays, concerned that internal organs maybe compromised by fatty tumors along her chest.

Following her visit she ended up with a urinary infection. 3 weeks later her breathing was abnormal, wheezing and deep-belly breathing. Dr Carpenter, Knoxville, examined her - suggested allergies - after 12 years? Symptoms worsen over the next week, brought in for observation, student tech experienced her symptoms and informed DR Carpenter, who prescribed (RX-Antihistamine to open her airways) 5 days later back, 2nd doctor took x-rays and found mass blocking her trachea.

Mass was cancerous that could have been treated orally, Nikkie died during surgery to remove mass.

I would warn pet parents, to continue to use Banfield as a pet hospital.Also I would like to be compensated for some of Nikke's medical expenses ($3800) at UT animal Hospital and reimbursement of x-ray charges from

Banfield and her Health plan.

This review is a subjective opinion of a user.
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Product or Service Quality
Customer service
Location

  • What I liked
      No items
  • What I disliked
    • Proceedure
    • Vet
    • Wellness plan

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
$4000
Product or service
Banfield Pet Hospital Dental Cleaning
Review category
Pet Medicine and Veterinary Clinics
review #722764 by

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