Mistakenly, I took one of my little girls (Pug) to Banfield in Lake Mary Florida for a UTI. After my 3rd paid visit and her UTI getting worse, all Banfield would focus on is me committing to an expensive wellness plan.
On my third visit, I told the desk person that would not pay one more dime for another exam. I told her that I just wanted the right antibiotic. She said that there would not be a charge it was only a recheck.
Well now a collection agency wants a visit fee. Boycott for your pet and my pets' sakes.
Product or Service Mentioned: Banfield Pet Hospital Wellness Plan.
Monetary Loss: $28.