State: New Jersey Clear all filters (64 of 1685 reviews match)
filters
State:
City:
Show
Product:
Show
2.2
Details
took my cat to the banfield hospital(in pet smart) in MANAHAWKIN,NJ on 4-03-2019 at 3 pm. she was suffering from a infected ear that had blown up with pus. the doctor on duty drained it and gave me some drops for the ear and also sold me some ear cleaner. wouldn't you...
View full review
6 comments
Anonymous
#1670980

very helpful review

View more comments
Review
#1509323 Review #1509323 is a subjective opinion of poster.
Pros
  • Vet who took care of me originally
Cons
  • Do not care for your pet
  • No refund and the quality of rx
Reason of review
ineffective care
Loss
$198
Preferred solution
allow me the second visit to correct the same issue for no charge
1.0
Details
I've been a loyal customer for years bringing my Shi-poo to Banfield Pet Hospital in Bridgewater NJ and it is absolutely terrible. Not only did they convince to get the pet insurance, it didn't even cover anything! Waste of money. And when my dog had an emergency when...
View full review
1 comment
Anonymous
#1472861

It’s a wellness plan with preventative care, not insurance for illness or injury. If your pet was bleeding all over from an injury it sounds like it may have been an emergency which warrants ER care.

You wouldn’t walk into your primary care physician’s office bloody after a dog attack— you’d go to the emergency room.Just because the waiting area seems empty does not mean that pets are not being taken care of in the back treatment area. Many times there are 10-15 pets dropped off each morning for physical exams that require the Dr.Read contracts before signing them.

It says all of this information in a few neat paragraphs that I read before enrolling.... take responsibility.

Review
#1110939 Review #1110939 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Reason of review
Bad quality
1.0
Details
Horrible place,starting with the manager Lauren ,my dog got injure close to his male organ at the time that he was getting groom around 10:30 in the mornings, I got a call from the grooming place around that time,so I called them around 3 1/2 hours later.I was told...
View full review
12 comments
Anonymous
#1694760

You didn’t call for 3.5 hours? Also Banfield is not Pet Smart.

View more comments
Review
#817769 Review #817769 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Reason of review
Poor customer service

Banfield Pet Hospital - Review in Pet Medicine and Veterinary Clinics category from Trenton, New Jersey

Banfield Pet Hospital - Review in Pet Medicine and Veterinary Clinics category from Trenton, New Jersey
Thank you guys at Deptford New Jersey thank you Felicia Stephanie and Dr. Ashford
View full review
Review
#780049 Review #780049 is a subjective opinion of poster.
Reason of review
Good customer service
1.0
Details
I not only have spent extra money with their upsales, but most upsetting is i have a VERY SICK AFGHAN HOUND. WHOS BEEN OVER WEIGHT AND HAD MAJOR COMPLAINTS IVE MADE GO IGNORED. BECAUSE HER DENTAL CLEANING WAS CANCELLED BECAUSE OF AN ELEVATED LIVER ENZYME. AFTER...
View full review
3 comments
Anonymous
#1077937

1st - learn to type without the CAPS on, it makes you look demented.

2nd - Banfield, as do a lot of other vet hospitals, have very strict pre-anesthesia protocols for safety & liability reasons. If there are ANY abnormalities found they will, and should, postpone a non-emergency surgery to try and diagnose & treat the other problem first.

If they didn't and your pet had compilations or died under anesthesia then you would be mad...right?? Its a no win situation sometimes. People get mad if you cancel to try and prevent an anesthetic complication, but people will also get mad if you 'take a gamble' and do the surgery and then the pet has complications.

3rd - if your pet has a thyroid problem & needs medications they are SUPPOSED to re-check her values before refilling scripts to make sure the dose is still appropriate.

Depending on other age/health factors pets tolerance to medications changes, just like peoples do.

This means that if you did not verify the dose to be correct (at least annually, preferably bi-annually) then you risk under or overdosing your pet, which could be harmful.

These things are all being recommended for the benefit of your pet, please educate yourself before getting mad.

View more comments
Review
#748367 Review #748367 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Reason of review
Pricing issue
Do not take your pet here, total rip-off and terrible customer service. I took my dog into Banfield on a Friday morning because she was drinking an insane amount of water (to the point she was gagging) and constantly urinating throughout the house... upon bringing her...
View full review
Review
#642281 Review #642281 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Cons
  • Staff attitude
  • Veterinary
Reason of review
Pricing issue
Loss
$594
Preferred solution
Full refund
1.0
Details
I have been a customer for 2 years and always have been over satisfied with the care and service provided, all up until today when we saw Dr Ziegler at the Rockaway NJ office, my dog has been unsuccessfully treated for his skin conditions for over 2 years,no doctor...
View full review
Review
#618087 Review #618087 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Cons
  • Staff attitude
  • Exploitation of finances
  • Exploitation of services
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Banfield Pet Hospital in Mount Laurel, New Jersey - Overcharged, not even checked my cat properly

1.0
Details
DO NOT TAKE YOUR PET THERE!!! ITS JUST MONEY TRAP... I MADE APPOINTMENT TO SEE WHAT WAS GOING ON WITH OUR CAT BECAUSE HE WAS SNEEZING FOR 2 WEEKS. THE VET STARTED TALKING ABOUT THEIR PLANS BEFORE EVEN CHECKING MY CAT AND KEPT INSISTING THAT I NEEDED TO GET A PLAN. FINALLY AFTER I ASKED TO KNOW WHAT WAS WRONG WITH MY CAT SHE BRIEFLY EXAMINED HIM NOT PAYING MUCH ATTENTION, NOT CHECKING HIS FEVER OR LISTENING HIS LUNGS WHICH I THOUGHT WAS VERY STRANGE..WHEN I DENIED TO ENROLL IN TO THEIR PLANS THEY TRIED TO CHARGE ME $180 FOR CLAVOMAX (WHICH I GOT FOR $36 FROM ANOTHER LOCAL VET AFTER I LEFT THEM)PLUS EXAM FEE... I LEFT WITHOUT PICKING THE MEDICINE AND TOOK MY CAT TO A REGULAR VET WHERE THEY DID FULL BLOOD WORK, DETAILED EXAM AND DIDN'T COST ARM AND LEG.... BE VERY CAUTIOUS!!!!!
View full review
3 comments
weloveparrots
#958967

Do you remember the vet's name by any chance? I live very close to you and 2 vets at the Deptford, NJ Banfield killed my Pomeranian, Missy on 11/25/2014.

I am looking for other victims of theirs. I have found a couple. The vets rotate Banfields so I was wondering if you saw one of the two that killed my sweet doggie? They were Sara Garrison and Amber Karwacki.

I have pictures of them I can send you. You can see their pictures on my website banfieldkilledmissy.com

I have a complaint filed against them with the state which is still under investigation. I would love to collect statements from other clients of theirs saying how incompetent they are to help strengthen my case.

I am devastated by what they put my dog through that day. They need to be held accountable.

Anonymous
#972522
@weloveparrots

Oh I am so sorry to hear your loss due to miss treatment. Unfortunately I don't remember the name of the Vet who checked my cat was an Asian female if that could help.

I will check your your web site and see if she was the one.

Thank you and good luck

Anonymous
#972780
@Anonymous

Please read this ladys other posts as weloveparrots is not to be trusted.She got a sick dog from someone.The dog had heart problems.She only had the dog 6 months.She brought the dog in while he was in distress due to his heart problem and he died.She cannot accept that the vet was not jesus and could not raise the dog from the dead.She has a very mean and cruel campain all over the web about this with another insane person named regret a vet whose favorite vet has been in trouble with malpractice with the state.And to you weloveparrots .....Someday you will be held accountable when you get a lawsuit for slander.

View more comments (2)
Review
#602693 Review #602693 is a subjective opinion of poster.
Service
Banfield Pet Hospital Pet Medical Service
Cons
  • Overcharging for services
  • Staff attitude
  • Exploitation of finances
Reason of review
very bad service,crazy pricing,not satisfied at all
Loss
$45
Preferred solution
Full refund
Tags
  • Very Rude Vet
Featured
1.0
Details
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!
Banfield Pet Hospital - Banfield Vet in Deptford KILLED my dog!

Update by user Mar 28, 2015

I clearly have made enemies with Banfield, Pet Meadows and others that I have posted complaints about, like my former apartment. Kevin Richards claims are RIDICULOUS that I said I would have rathered my daughter died instead of Missy, that I punched her in the stomach s...

View full review
309 comments
Anonymous
#1576302

I know exactly how you feel and I agree with you 100%. Banfield also let my mom's Maltese die.

They refused to see him even though they knew he was sick with a bad heart. My mom was to the point where she was going to sue Banfield. We had a preferred doctor there as well but unfortunately she left the practice. I don't blame her though.

Banfield is a horrible place to take your pet. Know wonder they have so many bad ratings.

I've also heard so many horror stories of people taking their pet to the grooming section and Banfield leaves the poor animals in cages in the back with no air just a hot fan running. I will never ever take any of my pets to Banfield again.

View more comments
Review
#562894 Review #562894 is a subjective opinion of poster.
Pros
  • Dr jan oliver
Cons
  • Banfield killed my dog
Reason of review
Loss of beloved Pomeranian
Loss
$500
Tags
  • Dr Sara Garrison
  • Dr Amber Karwacki

Contact Banfield Pet Hospital Customer Service

Mailing Address:
Banfield Pet Hospital
8101 SE 6th Way
Vancouver, Washington 98683
United States
Phone:
(866) 894-7927
All Banfield Pet Hospital Contacts

Banfield Pet Hospital Products and Services Reviews

Compare Banfield Pet Hospital to

VCA Animal Hospital
VCA Animal Hospital
408 reviews
2.1
Compare

Banfield Pet Hospital - Unprofessional Animal Service Review from Hackensack, New Jersey

I went to Banfield east Hanover. Doctor Debra Morris was attending physician. She was on 20/20 for overcharging, giving false diagnosis, stealing and unethical handling and procedure with Banfield.
View full review
2 comments
Anonymous
#1017073

We brought our 2 kittens to her. We had the plan with banfield so we were trapped.

She was rude, deceitful, and a cat hater.

I was traumatized by my experience with her as well as our cats. We now have a wonderful vet.

Anonymous
#836002

Took my dog to Banfield e Hanover new jersey today for his 1030 am appt. they said they had only 3 appts.

today so there would be no waiting. I was there 3 weeks ago cos dog was limping and at that appt, they said his leg felt fine, and he also needed his nails cut, which could have caused limping. The vet suggested all bloodwork etc and that it could be lyme disease! I said he has LYME  and it was diagnosed and treated HERE!

I said no to costly bloodwork.The limping stopped but started again yesterday, so I got the appt today-July 4. Got there 10 am, they said xrays were needed and he needed to be sedated cos he wont let them touch his leg.They said come back for him 4PM. well, at 4PM they said they xrayed him 20 minutes ago! and wait till he wakes ,which was about 35 minutes wait.

The problem here is, why keep him in a crate all those hours and do the procedure 4-5 hours later. They also made us wait in the room this morning for 40 minutes when they told us they would not be busy on JULY 4! The bill and bloodwork was 6 hundred 20 dollars plus 40 bucks in vitamin supplements. I am disgusted with them!

And the radiologist was not available today to read the X-Rays.

Our dog has never seen the same vet there, and they have time to read the dogs history, which is right on their computer screen.  I cannot believe the vet did not even take the time to look over my dog's medical history. Lazy, unprofessional, and UNACCEPTABLE.

View more comments (1)
Review
#505424 Review #505424 is a subjective opinion of poster.