Signed up for Puppy Wellness Plan (more expensive one at that!) Just had doggy develop UTI - was quoted over the phone UA would be around $40. When we arrived, was told that associate had misquoted cost - more like $95 and that he was thinking of costs from 2 years ago.
Total bill for antibiotics and urine capture: over $120. Has been my experience as well that although required vaccinations and neuter and any needed visits are covered, there are all of these "incidental" fees that while you get a "discount" it is at least $100 every time we hit the door. I will vigilant to follow the required protocol to NOT allow them to automatically renew Louie's wellness plan before the one-year anniversary.
He is a dachshund....I feel like we have paid more for this doggy than a year of one of our children's lives in medical costs! Ridiculous!
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.
Reason of review: Problems with payment.
Banfield Pet Hospital Pros: Personal attention.
Banfield Pet Hospital Cons: High cost for noncovered services.