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Our regular Banfield vet was out and we had someone I did not know. Our cat was obviously in pain but we did not know why.

She gave him a pain medicine not good for cats, esp. if they have kidney disease, so he went into kidney failure. We spent a ton at the emergency vet and had to give the poor thing IVs for weeks before we decided to let him go. If you need a good Banfield, go to Ward Parkway.

The docs, staff, and office manager helped us a ton with our cat-- I would not take him back to Overland Park for checkups. Once my plan is up with our dog, I am not renewing!

Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.

Reason of review: Bad quality.

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