Our 2 border collie siblings have gone to banfield for 6 yrs. I took the boy to banfield to be neutered but he failed the pre-surgery labs - losing protein from his kidneys. Turns out he's been positive for lyme for 3 yrs, but since he showed no symptoms they opted not to treat.
Now he is in renal failure and will die very soon. This could have been easily treated if they had suggested the proper follow-up. We were only questioned about symptoms and not informed as to how serious this could get.
Last month I inquired about having my 20 yr old almost immobile cat put to sleep due to his failing health. The wanted $150.00 minimum because it is there policy to do a complete exam first to make sure it was the right thing to do. He was in so much pain we hurt him everytime we touched him. I ended up taking him to the SPCA and paying a donation. Did banfield think he had a few good years left in him at age 20?
Product or Service Mentioned: Banfield Pet Hospital Pet Medical Service.